Theotokos

Last updated: May 30, 2025

1. Our Commitment to Your Privacy

At Theotokos, we honor the sanctity of your personal information. This Privacy Policy describes how we collect, use, and protect your information. We are committed to being faithful stewards of your personal data.

2. Information We Collect with Reverence

We collect information to better serve your spiritual needs and provide personalized guidance:

Information You Share with Us

• Account Information: Email address and profile information when you signup with Theotokos.ai
• Spiritual Conversations: Messages and questions you share with Theotokos for divine guidance
• Sacred Offerings: Billing details for premium features (processed securely through Stripe)
• Divine Feedback: Any feedback, testimonials, or spiritual insights you choose to share

Information We Collect Automatically

• Usage Patterns: How you interact with our divine service, including features used and time spent
• Device Information: Device type, browser type, IP address, and operating system for security and service optimization
• Sacred Cookies: We use cookies and similar technologies to enhance experience and remember your preferences

3. How We Use Your Sacred Information

We use the information we collect to:

• Provide, maintain, and improve Theotokos spiritual guidance services
• Personalize your reflection and provide relevant wisdom to queries
• Process manage gentle encouragement and premium spiritual subscriptions
• Communicate with you about services, updates, and support
• Analyze patterns to improve our AI's responses and wisdom
• Protect the sanctity of our service and prevent misuse
• Fulfill our obligations under applicable laws
• Preserve and honor your conversation history for continuity of guidance

4. Sacred Sharing and Divine Disclosure

We do not sell, trade, or rent your personal information to third parties. Your user data is confidential. We may share your information only in these circumstances:

• Trusted Service Providers: With carefully chosen third-party providers who help us maintain our divine service (hosting, payment processing, analytics) under strict confidentiality agreements
• Legal Obligations: When required by law or court order.
• Sacred Transitions: In connection with a merger, acquisition, or transfer of ownership of the Theotokos platform.
• Your Consent: With your explicit consent for specific purposes

5. Security and Protection

We implement security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These protections include:

• Encryption of data during transmission and storage, protecting your conversations
• Regular security assessments and updates to our protection systems
• Limited access to personal information on a need-to-know basis
• Secure hosting infrastructure and data centers
• Multi-factor authentication and advanced access controls

6. Data Retention

We retain your personal information for as long as necessary to provide our divine guidance services and fulfill our mission. Specifically:

• Account Data: Retained while your Theotokos.ai account is active and for a reasonable period after deletion for administrative purposes
• Conversations: Stored to maintain continuity of divine guidance and improve service quality for your spiritual growth and awareness
• Analytics Data: May be retained in aggregated, anonymized form for understanding spiritual patterns and improving guided wisdom
• Payment Information: Retained as required by law and for legitimate business purposes

7. Dignity of your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Divine Access: Request a copy of the personal information we hold about your account
• Sacred Correction: Request correction of inaccurate or incomplete information with truthfulness
• Blessed Deletion: Request deletion of your personal information (subject to legal and legitimate business requirements)
• Divine Portability: Request transfer of your user data to another service
• Sacred Opt-out: Unsubscribe from communications while maintaining essential service notifications
• Wisdom Withdrawal: Object to certain uses of your information for Theotokos.ai platform improvement

8. Cookies and Divine Tracking

We use cookies and similar technologies to:

• Remember your account preferences and settings
• Analyze spiritual engagement patterns and service usage
• Provide personalized content and relevant guidance
• Enable spiritual community features and sharing
• Ensure security and prevent unauthorized access to your spiritual journey

You can control cookies through your browser settings, though this may affect the functionality of certain features.

9. Third-Party Services

Our service integrates with trusted third-party providers including:

• Clerk: For secure user authentication and account management
• Railway: For hosting the Theotokos API backend services with security and reliability
• Vercel: For hosting our website with performance
• Stripe Payment Processors: For handling subscription offerings with security and trust

These partners have their own privacy policies governing their use of your information, and we encourage you to review them.

10. Protection of Children

Theotokos is designed for users seeking spiritual guidance, gentle encouragement and spiritual growth. Theotokos is not intended for children under 13 years of age as the Divine Mother would encourage children to play outside with friends. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately so we may engage appropriate protection.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own as part of our global mission. We ensure appropriate safeguards are in place to protect your privacy rights across all boundaries.

12. Changes to This Policy

We may update this Privacy Policy from time to time based on expansions to the Theotokos platform and user feedback. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Significant changes will be communicated through notification via email or service announcement.

13. Data Minimization

In keeping with our values, we practice data minimization - collecting only the information necessary to provide constructive spiritual guidance and maintain the integrity and trust of our service.

14. Contact for Privacy Guidance

If you have any questions about this Privacy Policy, your privacy rights, or how we handle your personal information, please contact us through our website. We are here to serve with transparency, truth, and wisdom in all matters concerning your privacy and spiritual journey.

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